Amid the digital transformation sweeping across all industries, government services are undergoing a technology-driven shift toward smart governance. IST has launched the "eApply" series based on its years of expertise and practice in smart policing and government services. Centered on "technology empowering public livelihood", the series focuses on the intelligent upgrading of policing and government services, establishing a full-scenario smart service terminal system covering integrated all-in-one machines, service counter, service windows and one-stop stations. This truly realizes the goal of "letting data travel more and the public run less errands".

One-Stop Smart Services for Zero-Wait Business Processing

The eApply series centers on one-stop smart services, integrating high-frequency services including household registration, immigration administration, traffic management and social security. It forms a full-scenario service matrix with diverse forms such as self-service terminals, smart service counters, smart government service stations and remote service counters, enabling "one-window acceptance and one-machine full-process handling". The public can complete identity verification, application submission, fee payment and document collection all on a single terminal, greatly improving service efficiency and reducing waiting time.

"eApply" Series Products

Paperless Whole Process, Green, Efficient and Eco-Friendly

As the nation's first "Intelligent Immigration Paperless Management System", the eApply series utilizes technologies including electronic signatures, high-speed scanners and biometric recognition to transform services from paper-based transmission to data-driven flow. This not only drastically reduces the consumption of office supplies such as paper and printing equipment, but also enables digital archive management and data traceability, driving government services toward a low-carbon and efficient transformation.

"eApply" Series Products

Humanized Design for Warm and Inclusive Services

While pursuing technological excellence, the eApply series prioritizes humanized and inclusive services. Featuring an ergonomic interface, audio and visual guidance, the "e-Photo" mini-program for mobile self-photography, as well as remote service counters equipped with safety seats and multilingual support, it always puts user experience first, letting sophisticated technology deliver warm and caring services.

"eApply" Series Products

Breaking Spatial Limits to Enable Cross-Regional Services

Under the background of the construction of the Guangdong-Hong Kong-Macao Greater Bay Area, the eApply series has taken the lead in realizing cross-border integration of government services. The remote service counters deployed at "Macao New Neighbourhood" allow Macao residents to handle various government affairs via video connection without returning to Macao. A variety of self-service terminals such as Self-Service Photograph Kiosk and HK Police Force SSK also provide efficient and convenient services for Hong Kong citizens. "Cross-border and off-site handling" is turning from vision into reality.

"eApply" Series Products

Nationwide Deployment and Recognition Across Regions

At present, the eApply series has been successfully implemented in Guangdong, Shandong, Liaoning, Jiangxi, Zhejiang, Fujian, Gansu, Qinghai, Hunan, Tianjin, Hong Kong, Macao and many other regions, and is widely used in immigration service halls, police stations, household registration centers and other scenarios.

As an important member of IST Series product family, eApply not only represents our technological accumulation and innovative achievements in the field of smart government services, but also embodies our corporate mission of using technology to support the modernization of national governance and serve people's livelihood. We will continue to deepen our efforts in smart government services and help the government build a more convenient, efficient and caring new service ecosystem.