As a popular tourist destination, Thailand has focused its attention on airport immigration efficiency and passenger experience for Airports of Thailand Public Company Limited (AOT). To enhance the immigration experience at Bangkok airports, IST drawing on its extensive expertise in smart ports, has customized and developed pedestrian self-service clearance eGate for AOT, supporting the intelligent upgrading of Thai airports with advanced self-service clearance solutions.

Screenshot from the promotional video of Airports of Thailand (AOT)

In December 2025, the third batch of equipment for the project was successfully delivered and gradually opened for use to the Thai public. The customized eGate  developed and produced by IST operate stably and reliably, providing safe and efficient self-service clearance services for global travelers.

Screenshot from the promotional video of Airports of Thailand (AOT)

The equipment for this project is custom-developed based on the actual conditions of Thai airports and customer requirements, achieving precise matching with client needs:

It integrates a multimodal biometric identification terminal and a contactless inspection and clearance system, which can automatically capture facial information of passengers ranging from 1.1m to 1.9m in height within 3 seconds.

The lanes are equipped with multiple verification devices such as passport readers, fingerprint scanners and barcode scanners, allowing passengers to flexibly choose verification methods.

An overhead bracket is specially added for installing displays to facilitate the broadcasting of guidance information. Arrival eGates are integrated with thermal printers to meet personalized printing needs.

Equipped with independently developed motor drives by IST, the equipment features fast response and smooth passage, as well as anti-tailgating functions. The whole process is contactless, efficient and secure, greatly improving passenger clearance experience.

Screenshot from the promotional video of Airports of Thailand (AOT)

To ensure the smooth implementation of the project, IST not only provided customized equipment but also dispatched professional engineers to Thailand to offer on-site technical guidance, equipment commissioning, installation support and operation and maintenance services, guaranteeing the long-term stable operation of the eGate lanes. From delivery to public launch, our efficient and professional services have earned high recognition from the client.

Global Experience, Proven Strength

IST's independently developed pedestrian self-service clearance eGate have been successfully deployed in many countries and regions around the world, including Thailand, Singapore, Indonesia, Tanzania, the United Arab Emirates, Kuwait, France, as well as Hong Kong and Macao of China, with a total of more than 2,000 units installed.

Rich experience in international projects and reliable technical performance have made IST a trusted smart port solution partner for global clients.

The successful implementation of the self-service clearance project at Thai airports has not only brought passengers in Thailand a convenient and efficient new clearance experience, but also further enhanced the influence of "China Intelligent Manufacturing" on the international stage, laying a solid foundation for more overseas projects in the future.